Customer satisfaction for online buyers depends on delivery efficiency, product quality, and after-sales service. Shipping from a nearby warehouse can significantly improve delivery speed. You can edit warehouses for individual orders in Store Orders - Imported - Orders - Action - Edit Address. For multiple orders, use the 'Bulk Edit Warehouses' feature: select the orders, choose the warehouse, and click 'Change'. Note that products in overseas warehouses can only be delivered to domestic customers; for example, a French customer can only receive products from France or China. Choosing the wrong warehouse will make the shipping method unavailable. If you have any questions, contact support at support@cjdropshipping.com or consult an online agent. Before selecting a CJ shipping method, compare shipping methods, delivery times, costs, destination countries, and platform logistics requirements to ensure they match the store order, warehouse, and carrier rules, avoiding delays and incorrect labels.

Order combination is useful when a customer places multiple orders to be shipped together or for your own convenience, potentially saving on shipping costs but possibly incurring extra fees for oversized packages. There are two methods: Manual and Automatic Combination. For manual, select same-store orders with matching shipping details, review order information, choose packaging type, generate a new CJ order number, then combine. Note that tracking numbers may need manual updating. Automatic combination requires enabling the feature, setting special rules like shipping methods and package types, then saving. This process applies to future orders from the same store with identical shipping information. Contact us for further assistance.

If you accidentally delete a product listed from CJ and encounter an error when trying to relist it, follow these steps using a Shopify store as an example: find the product on CJ, delete it from the Listed section, then use the SKU to search for and relist the product; check the product on Store Products and Listing Records afterward If you had connected packaging with the product, reconnect it Feel free to contact support if you have further questions

Wholesale orders involve purchasing products in bulk for resale, either in-store or online. To place an order, first, find the product and check its wholesale price; if unavailable, consider the sample option. Add your selected items to the cart, noting that some may have a minimum order quantity. Proceed to the Cart-Wholesale section, select your products, and submit the order, choosing the "sample" option if applicable. For EU destinations, use the IOSS option for declaration, which can be configured in your profile settings. If you need assistance, feel free to contact us.